My name is Kasia Lanucha, I was born in Poland and I lived and studied in Germany before coming to the UK in 2006. I help individuals and organisations break into and flourish in both the UK and Polish markets through cross-cultural training and coaching,
Why cross-cultural training and coaching?
My becoming a cross-cultural trainer and coach was in many ways an organic process. I used to teach languages in the business sector and realised that my students were in greater need for cultural guidance than improved language skills.… Read the rest
Last year has come and gone and we at the Business Language Boutique are looking forward to new challenges and opportunities. We wish you a happy and prosperous new year and great success in achieving your dreams and goals!
May this Christmas end the present year on a cheerful note and make way for a fresh and bright New Year 2019. The warmest Christmas wishes from Ewa Jasinska-Davidson, Justyna Gutowska & Kasia Wawrzon-Stewart at the Business Language Boutique!
Going an extra mile is often defined – in business and in life – as doing something more than required or expected, making an extra effort. In customer service terms, going an extra mile is about noticing and, at times, anticipating client’s struggles, needs or headaches and helping them to find solutions. We like to believe, that it is a mindset, which is stretching outside of scope, service and revenue. It is a human face of business, a flexible and adaptable approach which truly puts client’s needs at the centre point of each service.… Read the rest