31 December 2018

Last year has come and…

Last year has come and gone and we at the Business Language Boutique are looking forward to new challenges and opportunities. We wish you a happy and prosperous new year and great success in achieving your dreams and goals!

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24 December 2018

Merry Christmas from the Business Language Boutique

May this Christmas end the present year on a cheerful note and make way for a fresh and bright New Year 2019. The warmest Christmas wishes from Ewa Jasinska-Davidson, Justyna Gutowska & Kasia Wawrzon-Stewart at the Business Language Boutique!

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16 December 2018

Going an extra mile

Going an extra mile is often defined – in business and in life – as doing something more than required or expected, making an extra effort. In customer service terms, going an extra mile is about noticing and, at times, anticipating client’s struggles, needs or headaches and helping them to find solutions. We like to believe, that it is a mindset, which is stretching outside of scope, service and revenue. It is a human face of business, a flexible and adaptable approach which truly puts client’s needs at the centre point of each service.… Read the rest

10 December 2018

Re-thinking cross-cultural communication in the digital age

In the globalised world, in which we are now living, the interaction between business people is becoming increasingly easy as well as increasingly frequent. The internet offers any number of possibilities to this end. This means that meeting people in person is not the only solution. There are alternatives offered by technology to name the main ones: Google Hangout, Zoom, GoToMeetings and many others. If you trade on an international scale, you have probably taken advantage of some of them to facilitate the communication process.… Read the rest